Based in UK
Diagnostic Check & Reset Tools
iCarsoft UK Pro Diagnostics
Autel MD808 Pro Diagnostic World
BMW Diagnostic Tool UK Pro Diagnostics
Payments Accepted

Contact UK Pro Diagnostics

Fields marked with a * are required.
Leave this field empty

Text Us

You can send a text message to UK Pro Diagnostics if you need a quick answer.

If you have a question about your existing order, a more complex question or you have a problem with a part you have received you will need to use the web form above to contact us. DO NOT use this service if you are chasing up an order.

text service

Our UK VAT number is 


UK Pro Diagnostics is happy to offer all UK customers FREE DELIVERY. However there is a fixed rate delivery charge of £10 on all orders outside fo the UK but within Europe, and £13 for all orders outside of Europe . These prices were revised in May 2012 in line with the Royal Mail's decision to increase postage costs for international packages.

Once items are ordered they will be dispatched as soon as possible, normally within 48 hours - and if there's a delay we will let you know.

*SAME DAY DISPATCH is available on items which display these words.


We understand that sometimes you will receive an item that is not as expected. We've all been there. So with that in mind if you need to return an item for whatever reason you will need to contact us in writing within 7 working days of receiving the item.

If you are returning an item for a refund you will be responsible for any costs associated.

For International returns (outside of the UK) the original shipping fee is non refundable.

If you are returning a part because you ordered the incorrect part for your vehicle, we will refund the amount you paid, minus the original posting cost. Our items are listed as FREE uk delivery, however Dominator Auto Diagnostics still have to pay the posting company for the service. If we were to refund the full amount back to you, this would mean that Dominator Auto would be losing out on the postage we paid, because you ordered an incorrect part. This is why it is vitally important you order the correct part the first time round. If you are unsure. ASK US.

UK Pro Diagnostics only offer a postal service (meaning we send items to you once you have made online payment)

The registered office address is

UK Pro Diagnostics
12 Elsdon Road
Newcastle Upon Tyne
NE16 5HZ

Please note that this address is ONLY for returned parts. There is no counter service at this address and no parts are stored here.

All information given out by UK Pro Diagnostics is given to the best of our knowledge. Since we are a distributor of parts and not a manufacturer, you will need to make sure yourself that the part is compatible with your vehicle. Most auto forums would give you the answer within minutes. Ultimately - the responsibility lies with yourself.